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Terms of use

§ 1 General provisions
These regulations (hereinafter referred to as: "Regulations") describes the rules of selling, with use of website designed for ordering polygraphic printed products (hereinafter referred to as: "Products") and also laws and responsibilities of sides in agreement.
Website www.lanyard.pro is directed by Allers grupa sp. z o.o. ul. Makowa 1, 30-650 Kraków, (hereinafter referred to as: "Seller" or "Contractor"), who is an owner of website lanyard.pro (hereinafter referred to as: "Website" or "Shop"), and also an andministrator.
Detailed Seller Data: Company name: Allers Grupa spółka z ograniczoną odpowiedzialnością , located: ul. Makowa 1, 30-650 Kraków, NIP 6832088155 , REGON 363438287, registered in KRS with number 0000595797, phone no. +48 124140030.
Products sold by the Seller both to natural persons not running a business and natural persons running a business for purposes not involved directly with their business (hereinafter referred to as: "Consumers"), as well as every other subject, including natural persons running business buying Product from Seller for purposes involved directly with their business, corporations and also administrative units not having legal personality. Both Consumers and all the rest of subjects buying Products in the Shop are hereinafter referred to as: "Buyers"

§ 2 Contract
Contracting ensues at the time of receiving a digital proof by the Buyer, that states that the order was received by the Seller. At this moment Buyers financial obligation towards Seller comes to existence due to order execution. At the moment of creating an order or right away after, Buyer sends the project created with the methods and in files extensions stated in "How to prepare a project" on the Website.
Seller is allowed to confirm the order after receiving the file with project from the Buyer and/or receiving payment, if it is stated as a payment method chosen in the order.
In case of incorrectness of Buyers project with technical guidelines on "How to prepare a project" on the Website for example: unfinished project, on the wrong model, wrong file format, other than the one stated in "How to prepare a project", Buyer will be noticed about that fact by an e-mail, which will occur after verification of the files by the Sellers graphics department. If the files are possible for correction by Seller (judged by the Seller), the e-mail message will state that it is possible for correction as a service at Buyers expense. Expenses for all the preparation work will also be stated in abovementioned e-mail.

Seller can withdraw from the contract if:
a) Buyer delivers the project prepared in different version of a program than stated in "How to prepare a project" on the Website
b) project provided by the Buyer contains technological faults or is prepared inconsistently with the guidelines in "How to prepare a project"
c) file is corrupted or contains virusses
d) project is delivered later than 3 business days after the date of ordering by the Buyer
e) file is undelivered in the time limit

Buyer is allowed to cancel the contract not later than in the next 4 business hours, counted in succession from 8.00 a.m. until 4 p.m. each business day, in the moment of receiving a message confirming the start of the order by the Seller. In fact this is the moment of sending an e-mail message by the Seller to the Buyer with information about correct verification of files required for order (in the meantime the order status is changed). All the trade and technical arrangements require to be written in order to be valid.


§ 3. Order execution. Lead time.
In case of Buyer requesting aborting order execution on any production stage, after the contract cancel time limit stated in §2, Buyer covers all the Sellers costs related to order execution until the moment of order cancellation, including matrix cost, graphics designers work, machines work and resources used, however not higher than 100% of the order value. Settlement occurs then by VAT invoice, paid in 7 days since issue date.


Lead time is the number of business days counted since the day of delivering uncorrupted files by the Buyer, until the day of passing the goods by the Seller to the delivery service. For estimating the date of passing the goods to the delivery service, the day of delivering files by the Buyer to the Seller is taken as the "zero" day. (changing order status to "In production")
In case of project not meeting the specification requirements or requires performing additional preparation work, Seller, according to §2 informs the Buyer by the means of e-mail or telephone contact. With the day of sending the information to the Buyer, lead time is being halt and its resuming occurs on the day of receiving valid files from the Consumer.

§ 4 Product model and color sample.
a) On demand of the Buyer, Seller can perform a sample product before executing the order. Price for the sample product is 25 EUR.
Delivery cost of sample to the Buyer is paid by the Buyer.
b) Ordering a sample causes automatic stop of execution time until the moment of written acceptance of the sample by the Buyer.
c) In case of Buyer requiring printing according to the possessed color sample, Buyer is obliged with delivering it to the Seller, not later than the start of the order execution.
Simultaneously in the moment of order occuring, Buyer is obliged to include that information in the orders notes. In case of requiring printing according to sample, lead time is being stopped until the receiving the sample by the Seller.
d) After receiving a color sample, Seller in time of 1-2 business days, will print and send the sample print for acceptation of the Buyer, which costs will be added to the invoice issued in the order execution. Concurrently, according to § 4 b), order execution will be halt. When the accepted by the Buyer sample is received by the Seller, the sample becomes the only credible model for the print, which is the only, that can be a base for further quality complaints (of color) of the specific work. In case when the model does not fulfill Buyers expectations of printing color, Buyer has the right to cancel the order. If Buyer does not confirm sent model in 7 business days since receiving, it is taken that he canceled the order. In case of cancelling the order, Seller on the day of cancellation will issue and send an invoice to the Buyer by mail with the amount corresponding with the value of model print, according to noting in present terms of use and the Buyer is obliged to pay it in 7 days from the day of issuing.
e) In case of resuming executed work, that was being realized by the Seller, because of technological reasons (different material batches), we do not guarantee 100% color repetition for all products. To achieve best repeat print of products, it is required of executing the order according to § 4 d) (delivering by the Buyer the color model). According to notes from point § 4 d), the only confirmed model is in this case the reliable model for print and a base for possible complaint. In case of lack of the model delivery, possible difference between order produced earlier and the current order, it cannot be the reason for complaint because of the color.

Leadtime is specified for individual product types in the table and does not include delivery time. Delivery time depends on the destination stated in table, but it can differ in case of circumstances independent of the Seller.
In case of requesting order of product not specified in the offer, leadtime is set individually.
On the day of sending (the day of giving the parcel to the courier), Seller will send to the Buyer written information about giving it out and tracking number.
Maximum leadtime of the order, in case of ordering multiple projects is the same as the time required for preparing the project with the longest leadtime.
All the deliveries sent with the courier are insured.

§ 5 Payment
At the moment of sending the order by the Buyer and confirming its execution by the Seller, financial obligation occurs because of its execution.
Selling is documented with a commercial invoice or a receipt (decision is made by the Buyer)
There are multiple payment methods accepted:
- prepayment by bank transfer, 100% up front
- online payment by system dotpay.pl

§ 6 Privacy ans safety
1. Seller is aware that personal data protection of the Buyer is a priority matter. Seller is obliged to proceed according to internal procedures guarantying confidentiality, in a way preventing access for third parties.
2. Seller assures that he will not share personal data of the Buyer (with exception of cases described in point 3 of this paragraph) for other than executing orders according to art. 43 ust. 1 pkt. 8)  ustawy z dnia 29 sierpnia 1997r. o ochronie danych osobowych (Tekst jednolity: Dz. U. 2002.101.926) from Polish law

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